Refund policy

At Weathered Sailor, every piece is made to order — each garment is created for you when you place your order, so we don’t keep stacks of product sitting in a warehouse. But made to order doesn’t mean you’re on your own once it ships. We want you to love what you receive, and we stand behind every piece — which is why returns are always free, both ways.

30 days to be sure. Take up to 30 days from delivery to try it on and make sure it’s right. If it isn’t, reach out and we’ll make it right — your choice of a full refund or a free remake. To qualify, items need to be in original, unworn condition (trying it on is fine, just not wearing it out first).

Free return shipping, always. We cover shipping both ways. If you need to send something back, we’ll email you a prepaid label — no return-shipping cost to you, ever.

Quality Guarantee. If your order arrives damaged, defective, or incorrect, we’ll replace it at no cost to you. Just send a photo — no need to ship anything back first.

Fit not quite right? Reach out. Sizing on made-to-order pieces can be tricky, and we’d rather get you into the right fit than leave you with something that sits in a drawer. We’ll sort out a remake, an exchange, or a refund — whatever works best for you.

Sale items are final sale, and gift cards are non-refundable.

How to reach us
Email aaron@theweatheredsailor.com within 30 days of delivery with:

• Your order number
• Photos (if the item is defective or damaged)
• A short note on what went wrong

We’ll respond within 2–3 business days and send a prepaid return label if one’s needed. Returns go to:
1323 Avenue D #339, Snohomish, WA 98291

Nothing about this policy limits any statutory rights you have under local law.

Our commitment
Weathered Sailor was built on the idea that we’re all weathering our own storms. We take the same approach with the people who wear our gear: we stand by you and your experience. If something feels off, let’s talk — we’ll chart the best course forward, together.