Returns & Resolution

The short version

Every piece is made to order, and we stand behind it. If something isn't right, you have 30 days from delivery to reach out and we'll make it right — a full refund or a free remake, your choice — with free shipping both ways. Arrived damaged or wrong? We'll replace it; just send a photo.

Start a resolution

Email aaron@theweatheredsailor.com within 30 days with your order number and a short note. We'll reply within 2–3 business days.

Full details live in our FAQ →